At Shoptronics, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer the following return and refund policy:
Returns:
- You may return items within 14 days of receiving your order.
- Items must be in their original condition (unworn, unused, and with tags attached).
- Return shipping is free. We will provide a return shipping label once your return request is processed.
- Some products may not be eligible for return due to health or safety reasons (e.g., intimate items, personal care products, etc.). Please check the product details for exclusions.
Refunds:
- Once we receive the returned item, we will inspect it and process your refund.
- Refunds will be issued to the original payment method used at checkout.
- You will be notified via email once your refund has been processed.
Exchanges:
- If you’d like to exchange an item, we recommend returning the original item and placing a new order for the desired product.
If you have any questions or need assistance with a return or exchange, please contact us at contact@shoptronics.shop