What Personal Data We Collect and Why We Collect It

SHOPTRONICS PRIVACY POLICY

Last Updated: February 27, 2025

1. INTRODUCTION

Shoptronics ("we," "us," or "our") operates the website shoptronics.shop (the "Site") and is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, share, and protect information when you visit our Site or purchase QuickBooks Pro 2024 Accounting Software through our online store.

Shoptronics is an authorized reseller of Intuit products, operating under a Platinum Partner Reseller Agreement with Intuit Limited. While we are an independent business entity, certain information collected during the purchasing process may be shared with Intuit as described in this policy.

2. INFORMATION WE COLLECT

2.1 Information You Provide to Us

When you use our Site, we may collect the following types of information:

  • Contact Information: Your name, email address, postal address, phone number, and other contact details.
  • Billing Information: Payment details, billing address, and other information necessary to process your transaction.
  • Account Information: Information you provide when creating an account on our Site.
  • Order Information: Products purchased, order history, product preferences, and related transaction details.
  • Communications: Information you provide when contacting our customer support or responding to surveys.

2.2 Information We Collect Automatically

When you visit our Site, we may automatically collect certain information about your device and usage, including:

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages viewed, time spent on the Site, links clicked, and other browsing behavior.
  • Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience, gather usage information, and enable certain Site functionality.

3. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

  • Processing and fulfilling your orders
  • Providing customer support and responding to inquiries
  • Sending order confirmations, updates, and receipts
  • Providing access to purchased software and license keys
  • Sending product updates and renewal notices
  • Improving our Site and services
  • Detecting and preventing fraud and unauthorized access
  • Complying with legal obligations

4. INFORMATION SHARING AND DISCLOSURE

4.1 Sharing with Intuit

As an authorized reseller of Intuit products, we share certain information with Intuit Limited to facilitate your product purchase, activation, and support. This information may include:

  • Your name and contact information
  • Purchase details necessary for product registration and activation
  • Information required to provide technical support

4.2 Other Third Parties

We may also share your information with:

  • Service Providers: Third-party vendors who help us operate our business (payment processors, hosting providers, etc.).
  • Legal Requirements: When required by law or to protect our rights or the rights of others.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell or rent your personal information to third parties for marketing purposes.

5. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing, correcting, or deleting your personal information
  • Objecting to certain processing of your personal information
  • Requesting a copy of your personal information
  • Withdrawing consent where processing is based on consent

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

7. COOKIES POLICY

Our Site uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

8. CHILDREN'S PRIVACY

Our Site is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on our Site with an updated "Last Updated" date.